Privacy Policy

Introduction

This Privacy Policy describes how The Bike Rentals and its affiliates (collectively "The Bike Rentals, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://www.thebikerentals.com (hereinafter referred to as "Platform"). Please note that you may be able to browse certain sections of the Platform without registering with us.

We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:

• Personal data/information provided during sign-up/registration
• Name, date of birth, address
• Telephone/mobile number
• Email ID
• Proof of identity or address
• Bank account or credit/debit card information
• Biometric information (when opted for specific features)

If you receive an email or a call from a person/association claiming to be The Bike Rentals seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information.

Usage

We use personal data to:

• Provide the services you request
• Assist sellers and business partners in handling and fulfilling orders
• Enhance customer experience
• Resolve disputes
• Troubleshoot problems
• Inform you about online and offline offers, products, services, and updates
• Detect and protect against error, fraud and criminal activity
• Conduct marketing research, analysis and surveys

Sharing

We may share your personal data:

• Internally within our group entities, corporate entities, and affiliates
• With third parties (sellers, business partners, service providers)
• With government agencies or law enforcement agencies when required by law
• To protect our rights and prevent fraud or illegal activities

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, loss or misuse. Users are responsible for ensuring the protection of login and password records for their account.

Data Deletion and Retention

You have an option to delete your account by visiting your profile and settings on our Platform. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you about significant changes in the manner required by applicable laws.